At Te Puawaitanga ki Ōtautahi Trust, we are committed to upholding the Code of Health and Disability Services Consumers’ Rights as set out by the Health and Disability Commissioner – Te Toihau Hauora, Hauātanga.
We ensure that everyone who uses our services is treated with dignity, respect, and fairness, and that our care supports the wellbeing of whānau in a way that is mana-enhancing and culturally grounded.
The Health and Disability Commissioner – Te Toihau Hauora, Hauātanga upholds and promotes the rights of everyone in Aotearoa New Zealand who uses health and disability services. Knowing your rights is a vital part of protecting your own hauora and the wellbeing of your whānau. The Commissioner’s office provides a range of helpful resources to support you in understanding these rights and knowing what to do if something doesn’t feel right.
You can explore these resources by visiting their website:
Respecting Your Rights – Health & Disability Commissioner
The below videos are designed to help whānau understand their rights when receiving care, and how to speak up if something doesn’t feel right:
Ōu Mōtika
Your rights!
We encourage you to share these resources with your whānau and wider community.
If you have any pātai, concerns, or just want to kōrero more about your rights and wellbeing, we’re here for a kōrero. Please don’t hesitate to reach out.
Mauri ora!
Other advice
In addition, advice or assistance can be obtained from the following:
